Agile Working and Productivity with Microsoft 0365 +

Updated: Jul 24, 2020

Typically CIO / CTO's want to:

  • Sweat their Microsoft investment in Office 365

  • Not Change any user workflows

  • Cater for stakeholders with varied requirements

  • Some fringe and complex , some basic and simple

That's a tougher ask than some would think!

The HR Director wants to:

  • Attract the best talent and retain it

  • Fulfil their ambitions and grow them as individuals

  • Make sure they have purpose and enjoy the culture

Meanwhile The CEO or Investor wants:

  • The best performance possible

  • In a sustainable fashion for his/her investors or shareholders

  • Whilst being able to innovate and disrupt their own market

  • Or enter new ones so that growth, fulfilment and opportunity exist for all

The CFO will have another list but in summary it will be:

  • As many cost lines switched to variable with revenue / activity as possible

  • A defensible bottom line and decent financial convenance

So in all that where does the world of productivity and agile working fit?

  • The very best customer experience?

  • The very best levels of human and fixed asset efficiency?

  • And what a lot of people are now calling the connected workplace?

  • Or the digital workplace revolution?

So how do you meet all those objectives as a Microsoft customer in the workplace?

To fit my Microsoft strategy I'd look for vendors on Azure therefore I know they fit my objectives today or tomorrow of

  • Being able to Scale in country or Globally

  • Being able to deal with Sovereign data requirements of customers

  • Being able to satisfy or cloud security team

I'd want to know the vendors had passed the highest Gold Partner levels within the Microsoft Ecosystem.

I'd like to know my integration strategy was intact allowing me to integrate other vendors easily to produce the very best workplace experience for my internal customers.

See integration strategy

In essence for most Microsoft focused businesses this is about:

- Microsoft Digital Transformation

- Microsoft Workplace Experience

- Microsoft Workplace Efficiency

So if a vendor has the necessary Microsoft credentials of Azure based, Gold Partner status and the security credentials, next we review their API.

I'd like to know the developers portal was robust, supported, well documented and secure

I'd want to know my workspace agile working requirements were met

For my meeting rooms.

That no one was hogging them and that

- No shows (up to 37% were auto bounced with good room screen systems

I'd like the screens to be centrally supported and managed to cut maintenance costs and make management easy.

Condeco's Screen Manager that enables remote screen updates and configuration.

I'd like my users to be able to book easily using a visual time grid on desktop devices.

Likewise a simple mobile booking APP.

Irrespective of device i'd like Outlook Exchange and Condeco to be in step and synched at all times, to prevent "double booking" and end user dissatisfaction.

And more importantly to have instant booking with real time live availability that's accurate.

I'd like Hot Desk or Agile working to be easy and effortless.

I'd like multiple types of check-in methodology:

- Security card check in recognising and RFID card now.

- However I'd like the sensors to check room and desk bookings in and out going forward.

I'd like my room and desk booking system fully integrated with my visitor management system for:

- Great visitor and guest invites and easy location access

- Whilst maintaining great reception 1st impression experience

- Using the same barcode to check in at reception and get through the security barriers